All team members receive extensive induction with a conscious parenting educator and are immersed in our ethos before joining your family.
We delight in a world where children are free to explore, imagine, and revel in wonder. That’s why our carers are trained to join them—not just supervise.
Our benefits at a glance
Safety
This is the space to introduce the Services section. Briefly describe the types of services offered and highlight any special benefits or features.
Skilled care
All our carers hold a Working With Childrens Check (WWC), Applied First Aid including children's first aid training, anaphylaxis and asthma.
Convenience
This is the space to introduce the Services section. Briefly describe the types of services offered and highlight any special benefits or features.
Our team of professionals
Dr. Talya Sulami
Head of clinic
Dr. Tom Chie
Family doctor
George Mekler
Therapist
Elinor Jonas
Speech therapist
Lee Levin
Hospice nurse
Shaya Raviv
Nutritionist
What our parents are saying...
Tara from Rugrats was fabulous with our children, and stepped up at the last minute to help. She was fun, gentle and intuitive and ensured we could celebrate our family wedding.
Rugrats managed 9 boys on my wedding day! There were no complications and the children were extremely happy and entertained!
Thank you!
S Patkin
Couldn’t recommend enough!
Our sitter Kelly was fantastic, she treated our son who was unwell and just wanted to be held while sleeping as if he was her own!
Reasonably priced and easy to communicate with.
Lenny Yliuay
We offer more than care - we offer calm, creativity, and connection for your little ones, wherever they are in their journey.
At Rugrats, we take a village approach, meeting families exactly where they are and joining them like a trusted Big Sister, a wise Aunty, or a gentle Grandma would. We walk alongside you in the raising of your little ones - with deep care, joy, and reverence for this precious work.
Rugrats Helping Hands is a locally rooted nanny agency born in Byron Bay in 2012. Founded by Aaron Chant and lovingly passed into the hands of Tara Heather in 2023, Rugrats Helping Hands continues to grow with the same community-centred vision it began with.
Our philosophy is grounded in our Four Pillars:
Presence
We leave our outside lives at the door and meet your child with full attention and open-hearted presence. This time is for them. They deserve to be met with our all.
Patience
Big emotions in little bodies need safe guidance. We offer calm curiosity, not correction. We don't expect children to be miniature adults - we honour the learning process and hold space for the unfolding.
Positivity
We focus on celebrating what’s going right. Rather than managing behaviour with rules alone, we use redirection, gentle guidance, and model the way forward with empathy and encouragement.
Play
Play is the language of children. Singing, dancing, make-believe and laughter -this is how we connect. If a child isn’t engaged, we find creative new ways to meet them with joy.
How can we help you?
Our Services
Babysitting
Village for Kids
Weddings
School Holiday Programs
Events
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